PRIVACY & DISCLAIMER

This is the main privacy policy for Chop House, and describes how we collect personal data from you. We are the data controller in respect of the data we collect from you and about you.

We are committed to protecting your personal data and keeping it safe and confidential.

Access to your personal data will be limited to our employees and certain third parties who process it on our behalf, we will never sell your personal data or pass it on to a third party for use by them.

We may also use your personal data for any or all of the following purposes:

• To provide you with a high level of customer service (including helping you with enquiries and bookings) and personalise the service you receive from us.

• To communicate with you about our offers, promotions, news, upcoming events, new openings or any other updates, with your consent.

• To meet our legal obligations and for establishing or defending our legal rights.

• To compile reports and help us understand and improve our digital applications or marketing activity. We compile reports on our marketing activity such as open rate and click rate on emails.

Information you give us: could include name, email address (personal and/or work), telephone number(s) given to us when you make a booking directly at one of our restaurants, or if you sign up online to receive our newsletter. We may also have information regarding your visits to our restaurants including date and time of bookings, number of guests, and any special requests made when booking or during the course of your visit.

Information collected from third parties: we may have received your information (name, email address, phone number, date and time of booking) through a third party booking site, such as Open Table. Their individual privacy policies, including how they process your data, are available on their websites and you will always be asked when you book through them about passing your information on to us, and if you want to be added to our mailing list.

OUR MAILING LIST

If you are on our mailing list we will occasionally send you emails about our restaurants, new openings, special offers and news updates from Chop House. If you want to unsubscribe from these you can do so at any time, just hit unsubscribe at the end of the email you have received from us or use the contact details below.

CONTACTING US AND MAKING A COMPLAINT

Please do contact us if you have any questions or complaints about this privacy policy or about how we handle your information.

This privacy statement covers ….

Chop House Leith, 102 Constitution Street, EH6 6AW
Chop House Bruntsfield, 88 Bruntsfield Place, EH10 4HG
Chop House Market St., Arch 15 East Market St., EH8 8FS

If you have any comments or questions, please contact us at the address above or via email to info@chophousesteak.co.uk

CHANGES TO OUR PRIVACY POLICY
Should we elect to change our privacy policy, we will post the changes here.